Service Manager

About LawnSavers LawnSavers is a family-run lawn and pest care company with over 35 years of trust in the GTA. We deliver WOW-level service through a committed team, a strong culture, and a relentless focus on helping our customers grow Green, Thick, and Healthy lawns. Our production team is the engine—and we need someone to help lead that engine every day. The Service Manager works directly under the Operations Manager to oversee day-to-day execution, quality, and field team development. This is a hands-on leadership role that combines coaching, logistics, service excellence, and technician mentorship—helping lead our current team and grow our next generation of field leaders. What You’ll Do Manage daily lawn and pest application crews, ensuring routes are completed on time and to standard Conduct field audits and quality checks, providing coaching and follow-up on results Mentor Senior Technicians and support the development of new hires Assist with technician evaluations, ride-alongs, and training feedback to the Operations Manager Monitor truck and equipment usage, report safety concerns, and support seasonal prep and inventory Contribute to Christmas Decor program execution, including install coaching and routing help Review and track key performance metrics related to crew productivity, callback reduction, and service delivery Any other tasks as needed. Who You Are A team builder who leads by example and lifts others through coaching and consistency Detail-oriented and quality-focused with a passion for outdoor work and service excellence Able to juggle changing field dynamics with calm decision-making and solutions-first thinking Familiar with lawn and pest control applications, seasonal scheduling, and routing best practices Respectful, fair, and committed to accountability—no shortcuts, just solid leadership