Office Administrator – Landscaping Company

Office Administrator – Landscaping Company Location: Richmond Hill, ON | On-Site Compensation: $50,000 + annually (Based on Experience + Bonus) OUR CORE VALUES At Action Home Services, our team is guided by the values below. To succeed in this role, you must be aligned with them: 1) Accountability ME: Takes responsibility for tasks, communicates issues early, and follows through without excuses. WE: Encourages accountability in others, supports teammates to stay on track, and helps solve problems instead of blaming. 2) Collaboration ME: Works well with others, communicates clearly, and supports the team when needed. WE: Helps create teamwork, shares knowledge, assists others to succeed, and keeps the team connected. 3) Trust ME: Is reliable, honest, respectful, and consistent; can be counted on with clients and team. WE: Builds trust in the team by being supportive, fair, and setting an example of integrity. 4) Improvement (1% Every Day) ME: Learns from feedback, training, seminars, and books; applies improvements daily. WE: Motivates others to improve, shares learning, and helps teammates grow through support and feedback. 5) Ownership ME: Takes initiative and owns the final result — good or bad. Solves problems, follows through, and treats work like it’s their own business. WE: Helps the team take ownership by setting the example, stepping up when needed, and supporting others to be proactive and responsible. 6) Never Settle ME: Maintains the highest standards in everything, never takes shortcuts, and focuses on quality, professionalism, and consistent results. WE: Raises the standard for the team, corrects issues respectfully, and helps others improve quality and performance. WHO WE ARE At Action Home Services (AHS), we’re not your average landscaping company — we’re a high-performance team driven to create stunning outdoor spaces across the GTA. With award-winning design, premium construction, and a 5-star client experience, we’re building more than backyards — we’re building a legacy. We’re currently seeking a proactive and detail-oriented Office Administrator to join our Richmond Hill headquarters. If you’re organized, fast-paced, and thrive in a team that values results over excuses, we want to hear from you. ABOUT THE ROLE This is an essential support role for someone who keeps the wheels turning — ensuring everything from client communication to payroll runs smoothly. You'll be the go-to person for day-to-day operations, supporting our designers, project managers, sales, and leadership team. KEY RESPONSIBILITIES Serve as the first point of contact for clients, vendors, and team inquiries Manage incoming emails and calls, route messages, and schedule appointments Support internal departments with documentation, data entry, and coordination Track project updates, purchase orders, invoices, and receipts Prepare and maintain accurate reports, contracts, and internal records Coordinate with HR and accounting for onboarding, payroll, and employee records Maintain office supply inventory, order materials, and manage vendor relationships Support basic marketing admin: review requests, organize photos, and update templates Assist the leadership team with scheduling, travel bookings, and meeting agendas Keep the office organized, professional, and running efficiently QUALIFICATIONS Required: Minimum 2+ years of experience in office administration Strong knowledge of Microsoft Office Suite (Excel, Word, Outlook) Excellent communication skills (spoken and written) Strong attention to detail and time management Ability to multitask and work independently in a fast-paced environment Proactive mindset — you take ownership of tasks and follow through Positive attitude, strong work ethic, and team player mentality Preferred: Experience in a construction, trades, or landscaping environment Familiarity with CRM systems (e.g. Monday.com, Jobber, or similar) Basic understanding of accounting or HR administration COMPENSATION & BENEFITS Salary: $40,000–$65,000/year Bonus Opportunities Extended Health & Dental Coverage Team Events & Company Culture Perks Schedule: Monday to Friday (On-site, 9AM–5PM) JOIN A TEAM THAT’S BUILT TO WIN At AHS, we’re committed to growth — for our clients and our team. You’ll work with passionate professionals who expect excellence and provide the support to achieve it. If you’re looking for a role where no two days are the same and your work makes a real impact — this is it.