Vice President, Operations – Landscape Construction

Vice President, Operations – Landscape Construction 📍 Location: Greater Toronto Area (GTA) | On-Site 💰 Compensation: $150K–$300K+ (Base Salary + KPI-Based Bonus + Growth Equity Potential) OUR CORE VALUES At Action Home Services, our team is guided by the values below. To succeed in this role, you must be aligned with them: 1) Accountability ME: Takes responsibility for tasks, communicates issues early, and follows through without excuses. WE: Encourages accountability in others, supports teammates to stay on track, and helps solve problems instead of blaming. 2) Collaboration ME: Works well with others, communicates clearly, and supports the team when needed. WE: Helps create teamwork, shares knowledge, assists others to succeed, and keeps the team connected. 3) Trust ME: Is reliable, honest, respectful, and consistent; can be counted on with clients and team. WE: Builds trust in the team by being supportive, fair, and setting an example of integrity. 4) Improvement (1% Every Day) ME: Learns from feedback, training, seminars, and books; applies improvements daily. WE: Motivates others to improve, shares learning, and helps teammates grow through support and feedback. 5) Ownership ME: Takes initiative and owns the final result — good or bad. Solves problems, follows through, and treats work like it’s their own business. WE: Helps the team take ownership by setting the example, stepping up when needed, and supporting others to be proactive and responsible. 6) Never Settle ME: Maintains the highest standards in everything, never takes shortcuts, and focuses on quality, professionalism, and consistent results. WE: Raises the standard for the team, corrects issues respectfully, and helps others improve quality and performance. WHO WE ARE At Action Home Services (AHS), we don’t just build outdoor spaces — we build empires. As one of the GTA’s fastest-growing design-build firms, we’re known for transforming properties into award-winning landscapes through craftsmanship, innovation, and relentless execution. Our team is full of high performers who move fast, win big, and never settle. Now, we’re searching for a Vice President of Operations who’s ready to scale excellence, systematize growth, and lead our company into its next stage of expansion. ABOUT THIS ROLE As the Vice President of Operations, you’ll be the strategic engine behind the entire AHS machine — driving performance across sales, design, construction, logistics, and client success. You’ll turn vision into systems, goals into outcomes, and talent into results. This role is for a seasoned operator who thrives in chaos, simplifies complexity, and leads with clarity. You won’t just maintain standards — you’ll set new ones. WHAT SUCCESS LOOKS LIKE ✅ Departmental KPIs are tracked, reported, and consistently hit ✅ Margin and delivery timelines improve across project verticals ✅ Team structure evolves to support growth without bottlenecks ✅ Communication across teams is clear, timely, and actionable ✅ Company culture strengthens even as headcount grows ✅ Forecasts are accurate, decisions are data-driven, and resources are aligned KEY RESPONSIBILITIES Oversee end-to-end operations across all departments: sales, design, project management, warehouse/logistics, and finance Develop and implement SOPs to streamline workflows and scale efficiently Drive operational KPIs and track performance metrics across functions Collaborate with CEO on strategic planning, hiring, and cross-functional alignment Standardize reporting systems and ensure all departments are accountable to outcomes Identify bottlenecks, inefficiencies, and resource gaps — then fix them Forecast budgets, oversee procurement strategies, and optimize job costing Champion company values, lead leadership meetings, and develop rising managers Lead hiring and training efforts for critical operational roles Serve as the connective tissue between vision and execution REQUIREMENTS 7+ years in senior operational leadership (construction, landscaping, or trades preferred) Proven success scaling operations in a growth-stage company Deep understanding of field ops, project scheduling, budgeting, and personnel management Experience with CRMs, ERPs, and reporting platforms (e.g., Monday.com, Buildertrend, QuickBooks) Strategic thinking balanced with tactical discipline Strong leadership and coaching ability — you get results through people High ownership mindset: when something breaks, you fix it Strong financial acumen and data-driven decision-making Comfortable in a fast-paced, performance-oriented environment COMPENSATION & BENEFITS 💼 Salary: $100K–$180K (Based on Experience) 📈 Bonus: KPI-Based Performance Bonuses 💰 Equity: Potential long-term incentive or profit-share for top performers 🦷 Health & Dental Coverage 🎯 Leadership Development, Events, and Team Retreats THIS ISN’T CORPORATE — IT’S BUILT DIFFERENT At AHS, we don't do slow, bloated, or average. We're scrappy, ambitious, and deeply committed to delivering an unmatched client experience — and we expect the same from our leadership team. If you’re a builder, a fixer, and a leader who thrives in ownership mode — you won’t just like it here, you’ll thrive. 🔗Apply today and lead the charge in building the GTA’s most elite landscape design-build firm.